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Terms of Use

Last Updated: October 10, 2026

Welcome to 𝗸𝗮𝘃𝗶𝗿𝗼𝗱™. These terms explain the rules that apply when you browse kavirod.com, use website features, submit reviews, or interact with us.

This website is owned and operated by Shanghai Qiqi Network Technology Co., Ltd. For purchases, payments, shipping, and after-sales arrangements, please refer to our Terms and Conditions and related policies. Our Privacy Policy explains how personal information is handled.

1. Purpose of Website Content

This website provides information about pet toys, grooming essentials, and travel accessories to help you understand product features, choose items, and obtain order support.

Product descriptions, usage examples, and care information are general guidance. They do not constitute veterinary diagnosis, treatment, or professional grooming advice for an individual pet.

If your pet experiences pain, skin irritation, swallows toy fragments, or develops another health concern, contact a veterinarian promptly. Do not rely solely on website content to decide how to respond.

2. Acceptable Use

You may browse products, compare specifications, place orders, look up information, and contact customer support.

You must not:

  • Impersonate another person or use someone else’s account without authorization;

  • Submit fraudulent orders, fabricated reviews, or misleading after-sales evidence;

  • Send malicious software, spam, threats, or harassing content;

  • Attempt unauthorized access to the website, customer information, or administrative systems;

  • Bypass security measures or disrupt normal operation through excessive or abnormal requests;

  • Use the website for unlawful activities or to infringe another person’s rights.

These terms do not prohibit ordinary product comparisons, honest reviews, reasonable complaints, or the lawful exercise of consumer rights.

3. Accounts & Login Information

If you use website account features, keep your information accurate and protect your passwords and verification details.

If you suspect unauthorized account access, contact us promptly and update your login credentials using the available tools. Sign out after using a shared device.

We will review unusual activity according to the circumstances. We will not automatically hold you responsible for every related loss solely because the activity occurred through your account.

4. Images, Text & Brand Content

Brand marks, product images, text, page designs, and other website content may belong to us or other rights holders and may be protected by applicable intellectual property laws.

You may reasonably view and save relevant content for personal shopping, comparison, or order records. Without permission, do not use website content to impersonate our brand, create misleading advertisements, or copy content to operate another store.

These terms do not restrict quotations, commentary, or other uses permitted by law.

If you believe website content infringes your rights, provide the specific page link, identify the content, explain your rights, and include your contact details so we can investigate.

5. Reviews, Photos & Other Submissions

If the website offers review or content submission features, base your submissions on genuine experience. Reviews may describe what you liked as well as product shortcomings or issues encountered during use.

When submitting content, ensure that:

  • It is truthful and relevant to your actual experience;

  • You have the right to share the text, photos, or videos;

  • It does not disclose another person’s address, phone number, order details, or other private information;

  • It does not contain infringing, unlawful, harassing, or unrelated spam content.

You retain your rights in reviews and content you intentionally submit for public display. You permit us to display that content through the relevant website features and make necessary formatting adjustments that do not change its meaning.

After-sales photos, emails, or videos sent to customer support are not treated as permission for public promotional use merely because you submitted them. Other promotional uses require separate, appropriate permission.

We may address content that violates these rules, but we will not remove genuine, relevant feedback solely because it is negative.

6. Product Presentation & Information Corrections

We aim to keep product descriptions, links, and page information clear and accurate. If you notice an incorrect specification, wording error, or display issue, contact us so we can review it.

A pet’s behavior in a photo or video does not mean every pet will respond the same way. Accessories, furniture, and other items shown in a setting are included only when the product page expressly says so.

We may update product descriptions or website content, but will not use those updates to retroactively reduce existing customers’ rights. Errors or changes affecting existing orders will be handled under our Terms and Conditions.

7. Third-Party Links & Features

The website may provide links or features for payment processing, shipment tracking, or other third-party services. Those providers’ terms and privacy policies may also apply when you use their services.

Check the destination and requested information before proceeding. If you encounter a suspicious link or unusual payment request, verify it through our official email address first.

The involvement of a third-party service provider does not remove our legal responsibilities for orders or customer service.

8. Maintenance & Unusual Activity

Maintenance, system updates, or technical problems may temporarily interrupt website access or delay certain features.

If you cannot open a page, complete checkout, or check an order, contact us. A temporary website interruption does not, by itself, invalidate after-sales rights associated with an existing order.

We may reasonably restrict access where necessary to address suspected attacks, fraud, or serious violations of these terms. Restricting website access does not automatically cancel a valid order or remove applicable refund or other consumer rights.

9. Liability & Applicable Rights

Consider product instructions and your intended use when deciding whether website information is relevant to your needs. We do not promise that the website will always operate without errors or that general information will suit every pet.

These terms do not exclude or limit liability that cannot legally be excluded or limited. They do not remove our responsibility for inaccurate product descriptions or other matters for which we are legally responsible.

10. Updates & Contact

We may update these terms when website features or relevant requirements change and revise the date at the top of the page. Where a material change requires separate notice or consent, we will follow applicable requirements.

For questions about website use, account access, public reviews, or content rights, email service@kavirod.com with the relevant page link and a description of the issue.

For purchases or after-sales matters, please also refer to our Terms and Conditions, Shipping Policy, and Return & Refund Policy.